Miscellaneous

It was a great experience! Thanks!

This is the worst vacuum I ever had bought. I will never again buy something online without seeing it work in person again. I want my money back now.

Best vacuum I ever had. Gets all the pet and human hair off the floor with all the dirt!!

Best customer service plus best Vaccum I have used as easy to clean as works with water and has best suction

I have the Quantum X vacuum and we love it. The handle broke, so I contacted the company. It was under warranty and they quickly sent me a replacement handle. Excellent customer service.

Great customer service

love the customer service with this compny!

Xyz

Correct part arrived in good time. Am extremely satisfied.

Came as expected.

I like the Quantum X vacuum and have "sold" it to two of my relatives. However, the thing I don't like is the handle and how difficult it is to attach to the vacuum once I put water in it. I was sent a new handle but unfortunately it is as difficult as the original one. I am surprised that your company would make a handle like that for several reasons. First of all it's make of plastic and the little flange on the bottom will eventually break off. The handle is very difficult to squeeze in order to pull the flange up inside of it in order to attached the water container to the vacuum. I would think a company that makes such a great vacuum would have managed to make a more substantial handle/flange rather than just plastic.

I'm so happy for the part replacement! I can vacuum again!

I love the machine. I love that it uses water for filtration instead of filters. I love the red color. One thing I do miss is a place to wrap the cord on the machine and a handle on the front of the machine to pick it up with maybe they will be updates on the machine in the future.

It is heavy it's a pain to empty the water with all that crap in it when it works it gets clogged every time you use it if you don't find the clog it blows dirt everywhere the attachment on the back to put your other sweeping attachments on keeps breaking I'm on my third one they're plastic I've tried to ask him to send my money back and tell me where to send my vacuum they won't tell me I would never ever tell anybody to buy it very displeased

The plug in the back of the machine had broken. i messaged to see if this was a part that could be purchased. They very quickly responded to send a new one without a charge. the service was very fast.

Very kind and fast customer support! Thank you so much!

Customer service is awesome! Needed replacement part . No hassle received it very quickly.

The plug came off and they sent me a new one. Perfect. Thank you

Best customer service and vacuum cleaner ever!

This is a powerful vacuum. It took me a little while to figure it out but I am happy and grateful for customer service and the performance of this machine. It’s hard to look at all of the dust collected in water; I use a strainer before disposing of the dirty water.

I have two German shepherds and I love your vacuum cleaner I've had a German Shepherd for the last 6 years and the vacuum cleaner is great

Very quick response and resolution!

This is a great vacuum! I love the way it leaves my house smelling clean! The customer service is great!

Fast shipping for the part that we needed!

The spring broke on the water basin handle not allowing the basin to lock in place. I called customer service and received excellent service to resolve the issue. A new handle was sent and received within a few days. I changed out the handle and my Quantum X was back working again. Thank you Quantum X customer service for your help!

Any time I have an issue all I have to do is call and whatever it is is dealt with. The best vacuum I have ever had