Our Guarantee

Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Intelliclean Solutions for any reason, simply return the product within the specified returns period for an easy refund of your purchase price, excluding shipping and handling.

Return Information

Please call our Service Center at (844) 324-1411 with your order number and/or your complete name, address, and email address to generate a Return Merchandise Authorization (RMA) number. Items cannot be returned without the RMA number provided by our Service Center. We suggest you ship returns to us via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).

Along with your return, be sure to include the following:
     A. Your RMA number provided by our Service Center
     B. A detailed explanation regarding your reason for returning the item(s)
     C. Information about whether you would like a refund or a replacement
– No other paperwork, invoice, nor pre-authorization is needed for your return.

Exceptions to our Return Policy

  • All items must be returned in their original packaging along with all accessories, parts, and instructions manuals that were shipped with your original order. Our return policy period starts from the day your product is received. 
  • Return package must be postmarked within 30 days of the date that your item was delivered (regardless of what date the product was first used).
  • Shipping and handling costs are non-refundable.

Note: If we receive a return back in our warehouse and it does not meet our Return Policy terms, then Intelliclean Solutions, LLC. reserves the right to refuse issuing the customer a refund/replacement and the returned merchandise will be kept by the company.

Refund Policy

Once your return is received, it will be processed within 10 business days. Intelliclean Solutions, LLC. will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of processing your returned item.

Note: If we receive a return back in our warehouse and it does not meet our Return Policy terms, then Intelliclean Solutions, LLC. reserves the right to withhold any to all of the funds as deemed necessary.

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Intelliclean Solutions, LLC.


204 Red Rd., Suite 410

McMinnville, TN 37110


Email: support@quantumvac.com

Phone: (844) 787-4275

All orders are processed on the following business day. Orders are not shipped or processed on the weekend. Please allow 3-5 business days for delivery to the Continental United States, excluding Alaska and Hawaii. Shipment to outlying U.S. Territories will incur additional fees.


All transactions processed by Intelliclean Solutions, LLC., will be granted a minimum 14 day Return Policy from the date of purchase. Should you choose not to keep the Quantum Vacuum and accessories, you must follow the steps listed on our Return Policy page here. Items cannot be returned without the correct RMA label. Please allow up to 10 business days for return processing. A Fee will be assessed should any items be damaged, missing, or otherwise deemed irreparable due to misuse or excessive wear. Intelliclean Solutions, LLC. reserves the right to withhold any to all of the total charges as necessary. You will be responsible for return shipping fees.